About US
Why choose FAKTOTUM?
Because it’s the second mouse that gets the cheese!
Whilst our technicians and engineers have a vast amount of relevant professional experience and a truly impressive CV of skills we are a new entrant into this market.
Having undertaken extensive research we know our offering is anything but traditional. All our staff are schooled to think like their clients. To truly see things from your point of view. We will never deliver a service to you only for you to say “It’s not quite what I wanted or imagined”.
Our staff realise that time is almost certainly your most scarce resource; certainly you will find us helpful, friendly and courteous but also business focussed. So before we start work we will make absolutely sure we understand exactly what you expect us to deliver. We will collaborate. We will ask (and answer) plenty of those ”What if?” questions. What are your key drivers? Is cost the overriding concern? etc. In short we’ll agree what success look like then set about delivering your vision…..
We also offer a much more comprehensive scope of services than traditional FM providers. That’s why “what do we do?” is the wrong question. However, “What don’t we do?” wouldn’t be much of a conversation either…..
Too often we found that FM seems to focus around plumbing and electrical, with the client having to have separate high cost contracts for other services; CCTV, cleaning, water treatment, boiler certification, waste management, landscaping etc and facing that laborious tendering process for building works and alterations. We offer all these services and more. We are your
“ONE HAND TO SHAKE”
We are committed to transparency and this will be a salient feature of all our interactions. Nothing between the lines, quotations that we’ll honour, timetables that we’ll stick to, emergency response times that we’ll always hit. We’ll turn up when we say and deliver what we say – that’s a simple but important promise! Imagine…..no shocks, no surprises, no disappointments. Just great service, delivered on time and in budget. Sounds familiar? No, we didn’t think so !
If you’d like to save yourself time, money and all that hassle you are most welcome to upgrade to the FAKTOTUM experience.
Why choose FAKTOTUM ?
Our staff realise that time is almost certainly your most scarce resource; certainly you will find us helpful, friendly and courteous but also business focussed.
Heating and Hot Water Plant
Air Conditioning
Electrical Services
Fire Protection Equipment
Plumbing, Drainage and Water Treatment
Smoke Ventilation Systems & AOV
Water Treatment
Security
Landscaping
Decorating
Flooring
Building and Alterations
Carpentry
Cleaning
Let's Start Something new
Say Hello!
What we offer the client is quite simply “ONE HAND TO SHAKE”. Please contact us if that is what you need from your facilities management provider.